Privacy Policy

Joyful Wanderer Wellness

Effective Date: March 2026

Last Updated: October 23, 2026

1. Introduction

Welcome to Joyful Wanderer Wellness ("Joyful Wanderer Wellness," "we," "us," or "our").

We value your privacy and are committed to respecting and protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, register for a retreat, attend a wellness experience, subscribe to our communications, or otherwise interact with our services.

Our offerings may include yoga, meditation, sound healing, forest bathing, mindfulness experiences, day retreats, overnight retreats, and other wellness-related activities.

By using our website or services, you acknowledge that you have been provided access to this Privacy Policy.

2. Information We Collect

Depending on how you interact with us, we may collect the following categories of personal information.

Personal and Contact Information

Full name
Email address
Telephone number
Billing and mailing information
Emergency contact information, when required for retreat participation

Booking and Transaction Information

Retreat and event registrations
Booking preferences
Payment status and transaction history
Deposit and installment payment information
Cancellation and refund records

Payments may be processed through third-party payment and booking providers. We generally receive transaction confirmations and limited payment information rather than complete payment card details.

Wellness and Participation Information

When necessary to facilitate participation, we may request voluntarily provided information regarding accessibility needs, dietary restrictions, relevant health considerations, or other accommodations.

We request this information only when reasonably necessary to administer an event, support participant safety, or address accommodations.

Where required by applicable law, we obtain appropriate consent before collecting or processing sensitive personal information.

Website and Technical Information

When you visit our website, certain information may be collected automatically, including:

IP address
Browser and device type
Pages visited
Referral sources
Website interactions
Approximate geographic location derived from technical information
Cookie and analytics information

The information collected depends on the website features, analytics settings, and third-party services in use.

3. How We Use Your Information

We may use personal information for the following purposes:

Processing retreat and event registrations
Managing reservations, payments, deposits, and refunds
Communicating booking confirmations and event details
Responding to inquiries and customer service requests
Coordinating wellness experiences and participant accommodations
Supporting safety and emergency planning
Sending newsletters, announcements, and promotional communications in accordance with applicable law and your communication preferences
Improving our website, services, and guest experience
Analyzing website usage and marketing performance
Maintaining business records
Preventing fraud or unauthorized activity
Meeting applicable legal and regulatory obligations

We do not use participant health information for advertising or unrelated marketing purposes without appropriate authorization or another valid legal basis.

4. Booking and Payment Providers

Joyful Wanderer Wellness may use third-party booking and payment platforms, including RegFox, WeTravel, and payment processors, to facilitate reservations and transactions.

When you register or pay through these platforms, your information may be collected and processed according to their applicable privacy policies and terms.

We share only the information reasonably necessary to provide services, process payments, administer bookings, or satisfy legal obligations.

We encourage guests to review the privacy practices of the applicable booking and payment provider before submitting information.

5. Email Marketing and Communications

If you subscribe to our newsletter, request information, register for events, or otherwise communicate with us, we may send booking-related or promotional messages as permitted by applicable law.

Promotional communications may include:

Upcoming retreats and wellness experiences
Special offers and early registration opportunities
Wellness-related content
Event announcements
Business updates

You may unsubscribe from promotional emails at any time by selecting the unsubscribe link in the message or contacting us directly.

Unsubscribing from promotional messages will not prevent us from sending necessary transactional communications relating to existing reservations, payments, or services.

6. Cookies, Analytics, and Advertising

Our website is hosted through Squarespace and may use cookies and similar technologies to support website functionality, improve performance, understand visitor activity, and measure marketing effectiveness.

Depending on the services enabled, these technologies may include website analytics, advertising pixels, and integrations with platforms such as Meta.

These tools may collect technical and usage information and may support advertising measurement or personalized advertising.

Where required by applicable law, we will provide appropriate cookie choices, consent mechanisms, and opt-out options.

You may also manage certain cookies through your browser settings. Disabling certain technologies may affect website functionality.

7. How We Share Information

We do not disclose personal information to unrelated third parties for their independent marketing purposes without an appropriate legal basis.

We may disclose information to:

Website hosting providers
Booking and payment processors
Email and communication service providers
Analytics and advertising service providers
Retreat facilitators, instructors, or event partners when reasonably necessary to deliver a booked experience
Professional advisers and service providers supporting our business
Government authorities or other parties when disclosure is required or permitted by law

We may also disclose relevant information when reasonably necessary to protect the rights, safety, or property of our guests, business, or others.

Our use of advertising platforms may constitute targeted advertising or a sale or sharing of personal information under certain privacy laws. Where applicable, we will provide required disclosures and consumer choices.

8. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.

These measures may include the use of established website hosting providers, secure payment processing services, access controls, and reasonable information-handling procedures.

However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including administering bookings, maintaining required business records, resolving disputes, and complying with applicable legal obligations.

Retention periods may vary depending on the category of information, the nature of the transaction, and applicable legal requirements.

When information is no longer reasonably necessary, we will delete, de-identify, or securely dispose of it as appropriate, unless further retention is legally required or permitted.

10. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have rights to:

Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain personal information
Obtain a portable copy of certain information
Withdraw consent where processing relies on consent
Opt out of certain targeted advertising, data sales, or profiling
Appeal a decision concerning certain privacy requests, where legally required

These rights are subject to applicable legal conditions, exceptions, and verification procedures.

To submit a privacy request, please contact us using the information provided below.

We will review and respond to requests within the timeframes required by applicable law.

We will not unlawfully discriminate against individuals for exercising applicable privacy rights.

11. Colorado Privacy Rights

Joyful Wanderer Wellness is based in Colorado.

Where the Colorado Privacy Act applies to our processing activities, eligible Colorado consumers may have rights concerning access, correction, deletion, data portability, and opting out of certain uses of personal information.

We will comply with applicable requirements relating to sensitive data, transparency, consumer requests, and consent.

The availability of particular rights depends on whether the relevant law applies to our business and the processing activity involved.

12. Children's Privacy

Our website and wellness services are generally intended for adults.

We do not knowingly collect personal information directly from children under 13 through our website without legally required parental consent.

If we become aware that we have collected personal information from a child in violation of applicable law, we will take appropriate steps to delete it.

Any family-oriented experiences or activities involving minors may be subject to additional registration, consent, and privacy requirements.

13. Photography and Media

Photographs or videos may be taken during certain retreats or wellness experiences.

Where required, we will seek appropriate permission before using identifiable photographs, video recordings, or testimonials for promotional or marketing purposes.

Participation in an event does not automatically constitute consent to the commercial use of a participant's likeness.

Any applicable photography or media release will be addressed separately from this Privacy Policy.

14. Third-Party Websites

Our website may link to external websites, registration platforms, social media accounts, and third-party services.

We are not responsible for the privacy practices, security measures, or content of websites we do not control.

We encourage visitors to review the privacy policies of those providers before sharing personal information.

15. International Visitors

Our services are primarily operated from the United States.

If you access our website or services from another country, your information may be processed or stored in the United States or other locations used by our service providers.

Where applicable, we will comply with requirements governing international personal data transfers.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, business operations, technology, or applicable legal requirements.

Any revisions will be posted on this page with an updated effective or revision date.

When required by law, we will provide additional notice or obtain consent before implementing material changes affecting personal information.